01
Submit Your Order
Sign in to the SABONA Trade Portal and browse the complete collection
using your approved trade pricing.
Add the required products and quantities to your cart and select
Review Order to submit your request.
At this stage, your order is not yet final and no immediate payment
is required.
02
Order Review
Your submitted order is received by our fulfilment team as a
draft order.
We review product availability, requested quantities, delivery
destination and any special order requirements.
If a product is unavailable or requires adjustment, we will contact
you before confirming the order.
03
Shipping Confirmation
Shipping charges are calculated after the products have been prepared
and the final parcel size and weight are known.
Depending on the destination and delivery requirements, the most
suitable service may be selected from EMS, EMS Premium, UPS or FedEx.
The confirmed shipping method and cost are added to the order before
the final invoice is issued.
04
Final Invoice
Once the order details and shipping charge have been confirmed,
a final invoice will be sent separately.
The invoice will include the confirmed quantities, your approved
trade prices, shipping charges and applicable payment terms.
Please review the final invoice before arranging payment.
05
Payment
Payment is completed according to the terms approved for your
Sabona trade account.
Depending on your account settings, payment may be required before
dispatch or may follow agreed credit terms such as Net 30 or Net 45.
06
Dispatch & Tracking
After payment has been received, or according to your approved
payment terms, your order will be released for dispatch.
Orders are dispatched from our Korea fulfilment centre, and tracking
information will be provided once the shipment has been booked.